HOW DO I TRACK MY ORDER?
You can track your order once it has been shipped, simply enter the shipment tracking number here.
Please note the following:
All orders are subject to a handling period before shipment, usually 1 ~ 3 business days. You shall then receive notification of shipment with full tracking information. Please allow 2 ~ 3 business days for local delivery, 7 ~ 15 business days for international delivery to receive your order; delivery times may vary depending on your location.
Please make sure to provide the correct shipping address and a contactable phone number for delivery follow up. VT Cosmetics can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer shall be responsible for any additional shipping fees incurred to ship to the correct address.
In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under all circumstances. VT Cosmetics shall not be held responsible for customs taxes.